Privacy policy.
This Privacy Policy sets out how Incredible By Five Pty Limited (“IB5”) protects the privacy of your personal information.
IB5 needs to collect, use and disclose personal information in order to perform our business functions and activities as an early learning centre. IB5 is committed to protecting the privacy and confidentiality of personal information and to maintaining various physical, electronic and procedural safeguards to protect personal information.
Who we are
Our website address is: https://www.incrediblebyfive.com.au.
Collecting personal information
IB5 collects personal information:
when you enrol or enquire about our programs and/or services;
when you submit information via any form on our website;
when we receive an employment application;
to enable us to carry out day-to-day operational activities; and
to comply with legislative requirements.
Using and Disclosing Personal Information
Personal information collected may include your name, address, phone number, e-mail address, gender or other information that IB5 considers necessary to serve your educational needs (e.g. billing, credit card and/or payment information) or provide employment to you.
We may use your personal information to:
provide you with information about our services;
administer our programs;
provide employment;
send you targeted marketing activities that we think may interest you unless you advise us not to do so; and
comply with legislative requirements.
Storage and Security of Personal Information
IB5 stores personal information in paper and electronic form. IB5 regularly reviews its physical and electronic processes to ensure personal information is protected from misuse, loss, unauthorised access, modification or disclosure.
IB5 destroys and de-identifies personal information once we no longer require it for business purposes, or as required by legislation.
What rights you have over your data
You are entitled to access personal information we hold about you provided that you email or write to us at the address set out below and your identity is positively established. We may also charge you a fee to process your request for access to your personal information. If personal information we hold about you is not accurate, complete or up-to-date, you may ask us to correct that personal information, and we will respond to your request within a reasonable time.
You must always provide accurate information and you agree to update it whenever necessary. You also agree that, in the absence of any update, we can assume that the information submitted to us is correct, unless we subsequently become aware that it is not correct.
Contact
If you have any enquiries, comments or complaints about this Policy or our handling of your personal information, we encourage you to contact IB5 at:
Privacy Manager
IB5
Tel: (03) 9028 2999 / Email: enquiry@incrediblebyfive.com.au
We will respond to your enquiries, comments or complaints as soon as practicable.